Protect your brand's e-reputation
Monitor your resellers' ratings and reviews to take control of your brand image with Price Observatory.
Your resellers represent your brand online. Their reputation directly shapes how consumers perceive your products.
Find out how to centralize the monitoring of your distribution network so you can act before your brand image is damaged.
Do you know how consumers perceive your resellers?
As a brand or manufacturer, you invest in the quality of your products and in your image. Yet a poorly rated reseller, criticized for its after-sales service or delivery times, can tarnish how your brand is perceived without you ever knowing. This second-hand reputational damage is hard to detect without a dedicated tool.
That is why we built a complete monitoring solution that goes well beyond simple price tracking.
You have probably already found yourself in one of these situations:
Reputation damaged by association
A poorly rated reseller distributes your products on marketplaces. Negative reviews of their service reflect directly on how buyers perceive your brand.
No consolidated visibility
You have no central dashboard to track your distributors' ratings and reputation, so spotting the weak links in your network is impossible.
Opportunistic third-party sellers
During key periods such as Black Friday or Christmas, unreliable third-party sellers appear and degrade the buying experience associated with your products.
A weakened brand image
Between slashed prices, non-compliant product listings and negative service reviews, your premium positioning is undermined with no immediate way to act.
Stay in control of your distribution network's reputation
Centralized monitoring of reseller ratings and reviews: view each distributor's reputation from a single dashboard, with reliable, up-to-date data.
A complete view of your Digital Shelf: bring together prices, images, descriptions and reputational context for a full picture of your online distribution.
Detection of risky third-party sellers: automatically identify unauthorized or poorly rated resellers appearing on marketplaces and comparison sites.
Alerts and history so you can act fast: get alerted when ratings decline and rely on historical data to open an informed commercial conversation.
Request your personalized demoA complete view of your Digital Shelf: bring together prices, images, descriptions and reputational context for a full picture of your online distribution.
Detection of risky third-party sellers: automatically identify unauthorized or poorly rated resellers appearing on marketplaces and comparison sites.
Alerts and history so you can act fast: get alerted when ratings decline and rely on historical data to open an informed commercial conversation.
Why monitor your reseller e-reputation with Price Observatory?
Protect your image beyond pricing
How your brand is perceived also depends on the buying experience at your resellers. Monitor every touchpoint to protect your perceived value.
Identify the weak links in your network
Spot the distributors whose reputation is hurting your brand and take corrective action based on concrete, verifiable data.
Make well-documented decisions
Base your commercial decisions on reliable indicators: ratings, reviews, product listing compliance and pricing consistency for every reseller.
A personalized demo, how does that sound?
Get startedFeatures designed to keep your e-reputation under control
Automated monitoring of reseller ratings
Daily collection of your distributors' ratings and reviews across the marketplaces and e-commerce sites we monitor.
Smart AI-powered matching
Our algorithms identify your products at every reseller, even when references or product titles differ.
Centralized multi-channel dashboard
View prices, images, descriptions and reputation for every distributor from a single, intuitive interface.
Real-time alerts
Be notified immediately if ratings decline or an unauthorized third-party seller appears.
Detailed history and exports
Access two years of history and export your data in CSV or via API to feed your internal tools.
They already control their brand image through reseller monitoring
"Our goal is to strike a balance between our purchase prices, our margins and our retail brand image at the right price. In that sense, Price Observatory helps us maintain a very strong brand image."
Mathieu COUPÉ
Sales Management and Retail Activation Manager – Bébé 9
"Price Observatory allows us to control the digital distribution of our products, to know how many references our resellers hold the Buy Box on across marketplaces, and to make sure distribution agreements are being respected."
Patrick SEMPORÉ
Key Account Manager – VTech Electronics France
"Thanks to this automatic, reliable price monitoring we save time, and above all we now have a very precise view of our distribution network and of the buy boxes on the marketplaces where we sell."
Christophe GILLOT
Sales Force Tools and Methods Manager – Léa Nature
Still hesitating?
Does Price Observatory aggregate customer reviews directly?
Our solution monitors your resellers' reputation as part of your distribution intelligence. You get a consolidated view of your network's quality, not a review aggregator like Trustpilot.
Is my network too large to monitor?
Price Observatory covers more than 6,000 sites across over 70 countries. Whether your network is small or international, our solution adapts to your distribution structure.
What can I actually do with this data?
You identify at-risk resellers, document discrepancies and open an informed commercial conversation. You can also adjust your authorizations on the basis of factual evidence.
Is it really useful outside the sales periods?
Damage to your brand image can happen at any time: a product launch, a flash sale or business as usual. Continuous monitoring protects you all year round.
Try it free, with no commitment
During this personalized demo, discover how to monitor your resellers' reputation, detect at-risk sellers and protect your brand image across your entire distribution network.
This session is 100% tailored to your needs: national or international network, a handful of distributors or hundreds, you will leave with concrete recommendations you can put in place straight away.
Request your personalized demoThis session is 100% tailored to your needs: national or international network, a handful of distributors or hundreds, you will leave with concrete recommendations you can put in place straight away.
Everything about monitoring your resellers' e-reputation
It means automatically monitoring the ratings, reviews and perception of the distributors selling your products online. The goal is to detect resellers whose poor reputation could damage your brand image by association.
You send us your product catalog and the list of your resellers. Our teams configure the monitoring scope, activate AI matching, and you get access to your dashboard within a few days. A 30-minute training session is included.
You quickly identify problematic distributors, protect your brand image and make well-documented commercial decisions. Our clients report considerable time savings and greater consistency across their digital distribution.
Yes. Whether you are in childcare, cosmetics, electronics or DIY, Price Observatory adapts. Our coverage of more than 6,000 sites across 70 countries lets us monitor networks of any size and complexity.
Absolutely. Price Observatory detects unauthorized resellers appearing on Amazon, Cdiscount, Fnac and other marketplaces. You are alerted to their presence, their prices and their reputation, so you can act quickly against the grey market.